Privacy Policy

At iwillsupply.com, we are committed to protecting your privacy. This Privacy Policy outlines what information we collect, how we use it, and how we protect it when you visit or make a purchase from our website. By using our services, you agree to the practices outlined in this policy.

Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Identification Information: Your name, email address, phone number, shipping address, and other details provided during account registration or checkout.
Payment and Billing Information: Your payment method details (e.g., credit/debit card info), processed securely by trusted third-party payment providers.
Device and Browsing Information: IP address, browser type, device type, operating system, and pages visited—collected automatically through cookies and similar tracking technologies.

If you create an account, we will store your name, address, email, and phone number to pre-fill checkout on future orders.

We store your information only as long as necessary for our purposes or legal obligations. For instance, we keep order data for [Insert retention period, e.g., 7 years] for tax and accounting. This includes your name, email, and addresses.

We also store customer comments or reviews, if submitted.

How We Use Your Information

We use the information collected for purposes including but not limited to:

Fulfilling and delivering your orders.
Communicating with you regarding your orders, returns, or customer service inquiries.
Sending promotional offers, newsletters, and updates (you can opt out at any time).
Improving website functionality, user experience, and our product offerings.
Detecting and preventing fraudulent activity and ensuring website security.
Comply with legal obligations (e.g., tax calculations)

Who on Our Team Has Access

Our team members who manage and fulfill orders may access:

Order details (what was purchased, when, and where to ship it)
Customer details (name, email, billing, and shipping info)

This access helps us fulfill orders, process refunds, and support your shopping experience.

Information Sharing

We value your privacy and do not sell or rent your personal data. However, we may share your information under the following conditions:

Service Providers: With trusted partners who help us operate our website, process payments, deliver products, and analyze performance. These providers are bound by confidentiality and data protection agreements.
Legal Obligations: If required by law or to comply with legal processes such as subpoenas, court orders, or regulatory requests.

Data Security

We implement robust security measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of data transmission or storage over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Understand your preferences
Recognize repeat visitors and store preferences.
Monitor website traffic and user interactions.
Improve site performance and tailor your experience.

You may disable cookies in your browser settings, though this may affect functionality.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will become effective upon posting on our website. We encourage you to review this policy regularly to stay informed of how we protect your information.

Contact Us

For any questions, concerns, or data-related requests, please contact our support team at:

📧 Email: info@iwillsupply.com
🌐 Website: www.iwillsupply.com

Thank you for trusting iwillsupply.com with your information.